KNOWLEDGE BANK FOR GIGTODO

Everything you need to know

Viewing Your Orders


Viewing orders you've placed can be done on the Manage Orders page where you can also click through to your order status.

To view orders:

  • Once logged in, place your mouse over your username and click Buying > Manage Orders.

In the Manage Orders page, you have the following statuses:

  • MISSING DETAILS: These are orders you've placed, but didn't yet submitted information for the seller to start the order.

  • AWAITING MY REVIEW: These are orders, which have been completed and are waiting for you to provide a review of the seller.

  • ACTIVE: These are orders you've recently made and are still in process.

  • DELIVERED: These are orders, which you've placed and have been delivered by the seller.

  • COMPLETED: These are orders, which have been delivered by the seller and accepted by you as a completed order.

  • CANCELLED: These are all cancelled orders, whether by customer support or mutually cancelled orders.

Notes:

  • You can use the search box to the right to search orders, users, and messages.

  • You can also filter your orders according to the statuses above by selecting a status in the FILTER BY field.

  • Clicking an order on the list takes you to the order details.

  • Sellers may find their orders under Selling > Manage Sales.

 



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