How can I receive an invoice for my purchases?
If you would like an invoice for each of your purchases from Freelancer-Projects, we'll be glad to issue them for you. You can set this through your account settings by adding your Billing Information. You will receive all your invoices for each purchase by
email, once a month, two weeks after the month has ended.
- Avoid using special characters such as non-standard English characters (letters with accent marks). Special characters may result in "?" when the invoice is produced.
- If you want invoices for purchases prior to filling out your billing information, you will need to fill out a support ticket. Please submit a request (please choose "Order Related - Buyer" and use the Category "Other") with the following information to help create your invoice:
- To whom to address the invoice
- The full address
- Your VAT ID* Number or Tax ID Number
*For European users only. For residents in Israel, a VAT ID is mandatory.
Due to the high volume of requests, an invoice may take up to one or two weeks to process and submit back to users.
Note: Invoices are for purchases made on Freelancer-Projects. If you are strictly a seller on Freelancer-Projects, you will not receive invoices.