Everything you need to know

How do I leave the seller a tip?

Once an order is marked as complete and a positive review is left of four stars and above, the buyer will have the option to leave a tip for the seller. The tip option will stay open for seven days after the order is complete.

There are three tip options available, with one of the options allowing the buyer to give a custom tip. You can also leave a message praising the seller's work or just to say "thanks".

How much can a buyer tip?

  • The minimum amount is $5.
  • For orders below $25, the tip can be up to $25.
  • For orders above $25, the tip can be up to 100% of the price of the order.

Note: These limitations are in place to prevent fraud.

Once the buyer clicks Tip Now, the tip amount will be deducted from the buyer's shopping balance. If there is no money left in the shopping balance, the buyer will be redirected to the payment page.

Why is Freelancer-Projects charging fees?

Our 20% commission applies to all tips. This fee is applied to prevent abuse or fraud on the platform.

The processing fee is added in situations where a buyer is required to use other payment methods instead of the shopping balance. Since this will create another transaction, the tip is subject to the Freelancer-Projects processing fee.

The tip will clear at the same time of the order. Also, if an order is cancelled, the tip will be cancelled.

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