KNOWLEDGE BANK FOR FREELANCER-PROJECTS

Everything you need to know

How do I use my shopping balance for future purchases?


If you have funds in your account balance, it will be automatically applied to your next purchase, but only in the event that your balance covers the entire purchase amount.
 
An order may only be paid from a single funding source. So, if the order you are placing is larger than the funds available in your shopping balance, you will be redirected to a funding source, and the funds in your shopping balance will remain until you place an order that is equal or smaller than your balance.
 
For example, if you are placing an order with Extras, we recommend placing the main order first (this will take money from your shopping balance) and then you can order the Extras from your order page, one by one until your shopping balance has been used.
 
Note: If you are purchasing a custom order, you must have the entire amount in your balance when purchasing.



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