Database Connection Error Is: SQLSTATE[42000]: Syntax error or access violation: 1115 Unknown character set: 'UTF'
Deprecated: Return type of Aws\HandlerList::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/HandlerList.php on line 308
Deprecated: Return type of Aws\Api\AbstractModel::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/Api/AbstractModel.php on line 41
Deprecated: Return type of Aws\Api\AbstractModel::offsetGet($offset) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/Api/AbstractModel.php on line 30
Deprecated: Return type of Aws\Api\AbstractModel::offsetSet($offset, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/Api/AbstractModel.php on line 36
Deprecated: Return type of Aws\Api\AbstractModel::offsetUnset($offset) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/Api/AbstractModel.php on line 46
Deprecated: Return type of Aws\Endpoint\Partition::offsetExists($offset) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/HasDataTrait.php on line 41
Deprecated: Return type of & Aws\Endpoint\Partition::offsetGet($offset) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/HasDataTrait.php on line 26
Deprecated: Return type of Aws\Endpoint\Partition::offsetSet($offset, $value) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/HasDataTrait.php on line 36
Deprecated: Return type of Aws\Endpoint\Partition::offsetUnset($offset) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/HasDataTrait.php on line 46
Deprecated: Aws\Credentials\Credentials implements the Serializable interface, which is deprecated. Implement __serialize() and __unserialize() instead (or in addition, if support for old PHP versions is necessary) in /home/fpcom/public_html/vendor/aws/aws-sdk-php/src/Credentials/Credentials.php on line 8
FAQ
What if I have an issue with my seller or delivered service?
Buyers may contact Customer Support at any time to review your order for advice on how to proceed with their orders. Our Customer Support team will take many factors into consideration, such as the seller's ratings, responsiveness, and past order history to assess the most appropriate action to take. In most cases, buyers are directed to communicate further with their sellers if there's no justifiable reason to cancel the order.
Order cancellations, similar to Requesting Revisions for your delivered order, will not be done based on personal taste. Buyers are given the option to rate their experience with the seller and share their experience in a feedback review.
Avoid filing a dispute with your payment provider for your orders, as this is not in compliance with our Terms of Service, which may also result in restricting your account until those payment holds are cleared.
Each case is reviewed carefully by our Customer Support team to assess the most appropriate action. Additionally, we can cancel orders that were made by mistake but will always check if the order is tied to an ongoing service to protect our sellers.
What happens after an order is cancelled?
If an order is cancelled (for any reason), the funds paid will be refunded to the buyer's shopping balance. If your Project was purchased with cleared revenue, the funds will return to your revenue balance. Your total account balance (revenue + shopping) can be found next to your username on the top menu in the right corner.
Additionally, when an order is cancelled, buyers no longer retain the rights to use any of the services or the items delivered to them. All transfer and assignment of intellectual property to the buyer shall be subject to full payment for the Project and the delivery may not be used if payment is cancelled for any reason.
What happens if a dispute is opened and now the order is cancelled?
If a chargeback was made on a purchase or is subject to review by a payment vendor - Freelancer-Projects will cancel the order automatically. Whenever a transaction is being reviewed by a payment vendor, we may be required to cancel a transaction completely or put it on hold for your own protection (for example - stolen credit card, other fraud activities, etc.). This is part of the service we provide to maintain a safe environment for our users.