Placing an Order
Once logged in, you can find a Project by browsing through the thumbnails
on the home page or you can also browse the category, or subcategory pages. You
can also use the search. If you are just visiting Freelancer-Projects, you can
also place an order before creating an account.
We want all buyers that visit Freelancer-Projects to have a delightful
experience in our marketplace. To help ensure that, we ask that you comply with
the following guidelines.
- When
contacting sellers, be clear about your needs and expectations. This will
save you time and help you get the final delivery you are looking for.
- Read
and understand the description of the services that a seller offers before
you place an order.
- Keep in
mind that sellers get a high volume of messages from buyers. They will
respond most promptly to clear, polite requests in their preferred
language.
- We
don't tolerate abusive behavior where members are bullying or harassing
other members.
- We
encourage you to resolve disputes mutually within an order and avoid
cancellations.
Step 1
Selecting a Project
- From
within the marketplace on the homepage or category/subcategory pages,
click the thumbnail of the Project you would like to order.
- Once on
the Project page, scroll down and make sure to read a full description of
what the seller is offering before you order. You can also look at
customer reviews further down the page. This will give you an idea of how
the seller's services are.
Note: You can also contact the seller before you order, if you have
specific questions.
- Place
your mouse over the Order Now button to see if the seller offers Project
Extras or multiple quantities of the same Project.
- Select
the extra services or the quantity you would like, and then click Order
Now.
The Order Details page is displayed where you can upgrade your
order.
Selecting a Project Package
- From
within the marketplace on the homepage or category/subcategory pages, click
the thumbnail of the Project you would like to order.
Note: The thumbnails for Project Packages include the text "INCLUDES
PACKAGES".
- Once on
the Project page, click See Available Packages.
This will allow you to review the packages the seller is offering and
select one that best suits your needs.
Notes:
- It is
recommended to read the full description of the basic service the seller
is offering in the About This Project section. You can also look at
customer reviews further down the page. This will give you an idea of how
the seller's services are.
- You can
also contact the seller before you order, if you have specific questions.
- Click Select
in the column of the package you would like to order.
The Order Details page is displayed where you can upgrade your
order.
Step 2: Order Details
- In the Upgrade
Your Order section, click the Plus icon to add items to your
delivery. The items will be moved and placed in the Summary
section.
Note: Place your mouse over an item to see a description of the item.
- In the Summary
section, review your order details and then click Proceed to Payment.
If you are using money from your Freelancer-Projects balance or paying
with one click payment, you will see a Pay Now button. Please
review your order thoroughly, as the purchase is instant after clicking Pay
Now.
Notes:
To order multiple quantities of an item, click the up arrow.
- To
remove an item, click the Minus icon.
- The
price updates automatically based on your selections. This includes the
processing fee and Value Added Tax (VAT) if relevant.
- If you
have money in your Freelancer-Projects balance greater than or equal to
the amount of your order, it will be used for the order. Otherwise, select
the payment method you would like to pay with. For example, you can select
to pay with your PayPal account.
Step 3: Pay
- You
have the option to pay with PayPal, credit card, or BitCoin. Review your order and then
click Continue.
- If
paying with PayPal, enter your PayPal details to log in.
Your order summary is displayed.
- Click Continue.
Your payment to Freelancer-Projects is now complete and you will be
redirected to Freelancer-Projects.com.
- If the
seller needs information before starting the order, you need to fill out
the ORDER REQUIREMENTS.
- In the
requirements area, fill out the requirements as requested by the seller so
the order can start.
- If you
have files, click Attach Files and add them.
Note: The file attachment limit is up to 30MB.
- In the
optional area, write down the goal for your project.
- Click Start
Order.
Note: If you placed the order as a guest (and didn't log in), you have
two options to complete your order.
- The
first option is to register as a new user by either clicking the link or
connecting through Facebook or Google Connect.
- The
second option is to use your existing login details if you're already a
registered user.
Both options will link your order. Once you link your order, make sure to
submit requirements to the seller if needed. Afterwards, all you just have to
sit back and wait for your delivery.
