Accepting Deliveries
Once your order is delivered, you can accept the order and provide
feedback, decide whether or not to display the delivered work on the seller's Project
page (work samples area), share on social networks, or you can request revisions if
you are not satisfied with your delivery.
To accept a delivery:
- Once
logged in, click the Dashboard icon.
- Within
the TO-DOS section, find a completed order and click Rate
Now.
Note: You can access your deliveries in a number of ways, such as
within emails or notifications.
- Within
the Order page, click either Request Revision or Accept
& Review Order.
Notes:
- After
three days, your order will auto complete. If the order autocompletes, you
do not have to leave feedback.
- If you
click Request Revision, you can just write a message to your seller
and explain what you would like revised.
To request a revision and add comments within an image:
- Click Request Revision.
- Within
the message box, click Add Comments.
- Click a
specific place within the image.
A message box is displayed where you can write your comments.
- After
each comment, click Add.
Note: Each comment you enter will have a corresponding number, starting
from 1.
- Click Save Comments.
- In the
message box to the seller, specify any other details you would like.
- Click Submit Request.
Notes:
- After
the message is sent, both you and the seller will see “Delivery Commentsâ€
within the message. Clicking it will open the image comments you sent to
the seller.
- This
feature only supports JPG and PNG file formats.
To accept and review an order:
- Click Accept & Review Order.
- You
will see three questions for you to answer, based on a five-star rating
system. See Providing Feedback.
Note: You cannot complete an order without leaving feedback. If
nothing is done, the order will autocomplete three days after the delivery
date and marked as completed.
- In the Tell
Your Story! message box, you can share your order experience to the
community.
- As a
buyer, you can add or remove a work sample to your review. To remove the
work sample, click the (-) button on the top right of the work sample
thumbnail. The thumbnail image will be greyed out.
Note: By default, the (+) button is on and the work sample will be
displayed.
- Click Publish
Review.
You have the option to share your delivery on Facebook, Twitter, Google,
LinkedIn, or by email.
- If you
are satisfied with your delivery, you can leave a tip. In the LEAVE A
TIP field, select an amount or you can click Give a Custom Tip
and enter an amount.
- In the
message box, you can write a personal message to the seller.
- Click Tip Now.
