Everything you need to know

Sending Offers

Sending Offers allows sellers to be proactive and offer their services to potential buyers in a customized manner.

Note: Custom offers can still be accepted while in Out of Office mode. Therefore, make sure you are aware of any pending custom offers before using Out of Office.

To send an offer:
  1. Once logged in, from the main menu, click Messages > Inbox, and then click See All in Inbox.
  2. Open a message within the list.
  3. Click Create an Offer.
    Note: You may also create an offer in Selling > Buyer Requests.
  4. If you have more than one Project, select an existing Project to offer.
    Note: You can click Select Project Packages and pre-populate your offer with an existing Project package. After the details are entered, you can customize them to cater to the specific buyer.
  5. Describe your offer by including all the necessary details.
  6. Select whether you would like to deliver in one delivery or with Milestones (for orders over $100). For more information, see Working with Milestones.
    Note: The Milestones feature is still not available for all sellers, and in all categories.

    - Using Milestones helps you manage bigger, more complex projects. Milestones ensures you will receive payment for completed tasks during the project, in turn allowing buyers to establish trust in your services.

    - If you chose to offer Milestones, you will need to fill in a name for each  Milestone, along with the time it will take you to complete this Milestone, and the amount you would like to charge for it. You can have up to three Milestones per project. On the Final Delivery, you will need to submit the full project for delivery (after your last step in the project).

  7. Add the number of revisions you offer and the expiration time for your offer.
  8. If you already received all the required information, you can disable the Ask for Project Requirements. As a result, once the buyer accepts your Custom Offer, the order will start automatically. 
  9. Define the offer scope by selecting criteria relevant to your Project.
  10. Click Submit Offer.

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